Accreditations

We are proud of our accreditations and take seriously our responsibilities in both achieving and maintaining the highest standards possible. You’d expect nothing less from a business critical supplier. We monitor our performance constantly to ensure that our procedures work effectively and your expectations are met. Each time. Every time.

The International Organization for Standardization (ISO) was established in 1947 to develop international standards across a wide range of systems, processes and procedures. At PHD we feel it is necessary to ensure certain criteria are established and adhered to for both our clients and ourselves. We revise these requirements regularly and should further accreditations become a requirement for our industry or our clients, we will endeavour to achieve them.

Our Industry Standard Accreditations are:

QUALITY MANAGEMENT
PHD first registered for this accreditation in September 1995 and it covers our quality procedures for bulk and specialist document handling including address data management, personalised printing, enclosure and mailing processes and management.
   
INFORMATION SECURITY MANAGEMENT
This accreditation covers PHD’s information technology, security techniques and our information security management systems. Basically, it ensures we have all the necessary security and management surrounding our handling, storage and use of data. We view this as a mandatory requirement to ensure our clients have the utmost confidence in our use of their data.
   
ENVIRONMENTAL MANAGEMENT
This is PHD’s latest accreditation and it certifies that our environmental management systems meet the required standards expected in today’s environmentally aware society. It is our aim to continually reduce our overall carbon footprint and our impact on the environment and to recycle and re-use wherever possible.
   
DATA PROTECTION REGISTRATION
Because of what we do with data, it is imperative that we are registered, entry number Z8715716, with the Information Commissioner’s Office, and thereby covered under the terms of the Data Protection Act 1998. This Act covers PHD and what we can and cannot do with our clients data and similarly protects our clients to ensure the security of their data.
   
APACS CERTIFICATE
PHD is accredited with The Association for Payment Clearing Services and the Bank Giro Certification Scheme. This means PHD can print to the extremely high standards required for printing such items as Bank Giro Credits and bank payment remittances.